IBM recognized the growing need for businesses to digitize and automate their operations to stay competitive. Business automation is the use of technology to automate manual tasks and processes. This can help businesses to improve efficiency, reduce costs, and increase productivity. There are two main types of business automation:
Robotic process automation (RPA): RPA uses software robots to automate repetitive tasks, such as data entry and order processing.
Business process management (BPM): BPM is a more holistic approach to business automation that focuses on automating entire business processes, such as customer onboarding and order fulfillment.
IBM Business Automation Workflow is a BPM platform that helps businesses to automate their business processes. It provides a comprehensive set of tools for modeling, designing, deploying, and managing business processes.
How Does IBM Business Automation Workflow Work?
IBM Business Automation Workflow belongs to IBM Digital Business Automation platform. The platform works by automating the flow of tasks and information between different people and systems. It uses a process engine to execute business processes according to pre-defined rules.
The creation of business process in IBM Business Automation Workflow goes as follows
Process Design and Modeling
This includes building and modeling new processes in Process Designer to support the workflow and business goals of the organization. The existing processes can also be examined to see if they can be improvised.
Process Development and Testing
The process development phase deals with adding the activities, services, user interfaces, and other components required for each process. They must be thoroughly tested once they have been developed in order for the development to be successful.
Process deployment
After the processes have been developed and tested, deploy them into the runtime environment so that the clients or employees may use them. If they are not part of a process application, use the serviceDeploy utility or the administrative console to deploy them.
IBM Digital Business Automation
IBM Digital Business Automation platform, which encompasses a variety of product offerings for digitizing all parts of business processes and providing real-time insight into your business. It is a versatile automation platform that automates manual operations, content management, process workflows, data acquisition, and business decisions.
The Services Included in IBM Digital Business Automation are
With IBM Robotic Process Automation, you can automate high-volume, repeatable processes, allowing your staff to focus on higher-value initiatives.
IBM Content Foundation, offers you full content management capabilities to optimize the value of your enterprise content.
With IBM Business Automation Workflow, you can optimize fundamental business processes to improve your business workflows.
IBM Datacap, allows you to capture, recognize, and classify business documents.
With IBM Operational Decision Manager, you can capture, automate, and manage business rules to improve the consistency of business decisions throughout your organization.
IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation (CP4BA) is a cloud-based solution that provides a comprehensive set of tools for automating business processes. CP4BA includes Business Automation Workflow, RPA, BPM, and other products from the DBA suite.
CP4BA is a fully managed solution that is easy to deploy and use. It is a good option for organizations that want to automate their business processes without having to invest in and manage their own infrastructure.
It enable organizations to scale:
IBM Business Automation Workflow automates procedures and cases across company operations to provide agility, visibility, and consistency.
By managing business rules and enabling swift business change, IBM Operational Decision Manager (ODM) automates policies and decisions.
IBM FileNet Content Manager enables secure access, collaboration assistance, content synchronization and sharing, and mobile support to engage users across all channels and devices.
From the events and business data collected by Cloud Pak for Business Automation services, IBM Business Automation Insights delivers dashboarding and data science capabilities.
Conclusion
IBM Business Automation Workflow is a powerful BPM platform that can help organizations to automate their business processes and workflows. It offers a wide range of features, including a visual process designer, a process server, a process center, and a powerful workflow engine.
Business Automation Workflow can be used to automate a wide range of business processes, including order processing, customer onboarding, claims processing, product development, IT service management, and human resources processes.