Company Background:
"Eight Times Eight" is an online chess academy founded by six off-board friends who are passionate about chess. With students from over 20 countries, the academy focuses on nurturing chess talent through its online learning platform.
Challenges Faced:
When the client initially approached us, they were grappling with various manual tasks related to lead generation, lead segmentation, and follow-ups. These tasks were time-consuming and required significant effort. Additionally, the academy struggled with scheduling and coordinating classes according to the availability of their lecturers. Manual payment reminders and invoice generation also consumed a significant amount of their time and resources.
Recommended Solutions:
To address the client's challenges, we proposed the following solutions:
1.Sales Dashboard:
A user-friendly sales dashboard that provides a comprehensive overview of prospects, leads, and their status, to quickly identify potential clients and prioritize follow-ups with "hot leads."
2.Schedule Manager:
Integrating the calendars of the academy's chess masters, to ensure that classes are scheduled based on their availability to eliminate scheduling conflicts.
3.Payment Notifications:
Automating the process of sending payment reminders to users and implementing an automatic invoice generation system upon receipt of payment.
Implementation Details:
Sales Dashboard:
We developed a comprehensive sales dashboard that would streamline the entire lead generation and segmentation process. The dashboard would provide a single-window view of all prospects, making it easier for sales representatives to manage and track leads. Additionally, we implemented an automatic tagging system that categorized prospects as cool, warm, or hot leads based on interactions with the sales team. Once a prospect was classified as a" hot lead," a demo class would be automatically scheduled.
Schedule Manager:
To optimize class scheduling, we integrated the calendars of the academy's chess masters with a calendar management system to ensure that classes are scheduled based on their availability. This allowed for efficient coordination and avoided overlaps in scheduling.
Payment Notifications and Invoice Generation:
Our automation system sent payment reminders to users one week prior to their payment due dates. This reduced the manual effort required to track and manage payment deadlines. Additionally, upon receiving payment, the system automatically generated and sent invoices to the respective users.
Results and Benefits:
The implementation of our solutions brought several significant benefits to "Eight Times Eight":
Enhanced Sales Efficiency:
With the sales dashboard, the client gained a streamlined lead management process. They were able to focus on other critical aspects of their business, as the time previously spent curating leads was greatly reduced. The lead tagging system enabled them to identify potential clients easily and follow up with "hot leads" in a timely manner.
Time and Resource Savings:
The automation of payment reminders and invoice generation eliminated the need for manual intervention, saving the client substantial time and resources. This allowed them to allocate their efforts towards more strategic activities.
Improved Scheduling Accuracy:
By linking the calendars of the academy's chess masters with the schedule manager, the risk of overlapping class schedules was eliminated. This ensured optimal utilization of lecturers' availability and improved overall scheduling accuracy.
"They are so professional and talented and really helped me bring my idea to life. Their dedication and commitment towards the works is mind blowing. I highly recommend them to anyone looking for a no-code development agency that will go above and beyond to meet your needs!" Abhijit Mohan, CEO - Eight Times Eight